Returns and Cancellation

At Tria Organics, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

  • Tria Organics is not responsible for any damage caused after delivery
  • In case of any problem or quality issue with the product, we’d gladly exchange it. All you need to do is email us on aishwarya@triaorganics.com within 24 hours of delivery and we will be happy to assist you.
  • Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt and in their original packaging, in an undamaged condition and subject to following terms-
  • Returns and exchanges requests will be subject to checking and vetting by Tria Organics.
  • Damages due to neglect, improper usage or wrong application will not be covered under this Policy.
  • Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
  • Shipping charges are non-refundable

All products once purchased are non-refundable. In general, an item maybe eligible for return within 7 days from the date of Product Delivery if it fulfils any of the following conditions:

  • Sold in a physically damaged condition.
  • Has missing parts or accessories
  • Product packaging not opened, product not used.